Requirements
Account Director – Requirements
(B2B Client Strategy & Consulting)
1. Experience & Client Management
5+ years of experience in B2B account management, client success, or strategic consulting
Proven success managing multiple client relationships simultaneously across various industries
Experience working with C-level decision-makers and high-value clients
Strong track record of delivering strategic guidance and measurable business outcomes to clients
Prior experience in a marketing, fintech, consulting, or professional services firm is a plus
2. Strategic & Analytical Skills
Ability to understand client business models, pain points, and objectives
Skilled at developing and presenting customized strategies and roadmaps
Comfortable analyzing client performance data and translating it into actionable insights
Consultative mindset: able to identify upsell and cross-sell opportunities that bring value
Solid understanding of budgeting, ROI metrics, and KPIs in a B2B context
3. Communication & Relationship Management
Exceptional verbal and written communication skills in English (additional languages are a bonus)
Strong interpersonal and negotiation skills
Experience managing long-term relationships with professionalism, empathy, and clarity
Comfortable presenting strategy and performance reports to both technical and non-technical audiences
4. Project & Workflow Management
Highly organized and capable of managing deliverables, deadlines, and expectations
Familiarity with CRM tools (e.g., HubSpot, Salesforce) and project management platforms (e.g., Notion, Asana)
Able to coordinate with internal creative, marketing, and technical teams to ensure timely delivery of services
Resourceful, proactive, and able to adapt quickly to changing client needs
5. Education & Background
Bachelor’s degree in Business, Marketing, Communications, or a related field
MBA or relevant certifications in consulting, strategy, or digital marketing is a plus
6. Industry Knowledge (Preferred but Not Mandatory)
Experience in fintech, marketing/branding, real estate, or crypto/web3 sectors
Awareness of current digital trends, platform changes, and client behavior shifts
7. Personal Attributes
Client-obsessed mindset with a strong sense of ownership
Excellent problem-solving abilities and emotional intelligence
Comfortable working in a fast-paced, high-touch consultancy environment
Fluent in balancing client expectations with company resources